FAQs

  • What kind of products can I expect in a "mystery" box?

    Each mystery box is different from the other as we have variations within our wide products range and will contain 5 or 8 handmade small-batch products which are eco-friendly, organic and practical. Please see the description of the latest mystery box editions to see the list of products.

  • What kind of packaging do you use?

    Our own packaging is either compostable or recyclable including our biodegradable wax and sticky tape. We have tried hard to curate products with zero or minimal plastic packaging from the makers and hope to go zero plastic in all our future boxes.

  • Do you do custom curations?

    We launched 'Make-your-own' box in Jan 2022. You can now make your own custom box of 3, 5 or 8 items. Reach out to us if you can't find something you want or want to do a custom order and we will work with you to make it happen :)

  • Where are you located?

    We are based out of Melbourne, Victoria.

  • How do I track my order?

    Ensure that you have provided us an email id and subscribed. Once your order is shipped, we will send you a tracking number. If you are in Metropolitan Melbourne and within our local delivery range, we will notify you when we are out to deliver it to you in person* (contact less)

    * This may change based on the state restrictions at the time of delivery

  • Do you custom orders for corporate or wedding events?

    Yes we would love to work on a custom order for you. Do reach out to us via the contact form with some basic details to initiate a free consultation.
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